Mercure Bangkok Sukhumvit 11 4 stars

Customer review rating (ALL Rating) 4.6/5 1,132 reviews

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Description

Hotel extras

  • Right in the heart of Sukhumvit

  • Few steps from BTS Nana

  • Convenient access to multiple restaurants

  • Comfortable Hotel Tuk Tuk service to nearby locations

  • Short distance to department stores

Our accommodation(s)

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Hotel location

Mercure Bangkok Sukhumvit 11

18 Sukhumvit Soi 11, Nana, Khlongtoey
10110 BANGKOK
Thailand

GPS:13.742845, 100.556872

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,132 reviews

TripAdvisor Rating  4.5/5  1,701 reviews

Certificate of excellence 2024

Hospitable Staffs

TripAdvisor rating 5.0/5

Tij R TripAdvisor review

Though the place is always busy at night, you can still relax at your own room with the hospitality of all staff. It is very accessible too to 7-11 and other food stalls. I like to commend staff Ken (night shift). He has been very helpful to us who are new to Bangkok, giving us a lot of assistance and tips.

Excellent stay!

Customer review rating 5.0/5

Con K. Solo - Confirmed reviews ALL

Excellent and attentive staff at Mercure Soi 11. All team members were polite and courteous during my stay. A special thank you to Mr Adison who always greeted you with a smile and was very helpful and to the lovely concierge team, you are all amazing! Thank You Regards Con K..

Dear Con K., Thank you for sharing your positive experience at Mercure Bangkok Sukhumvit 11. We are delighted to hear that our staff, especially Mr Adison and the concierge team, contributed to making your stay excellent. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back for another amazing stay. Best regards, Apiradee Choojiew, Front Office Manager

The best hotel on Sukhumvit 11 is Mercure!

TripAdvisor rating 5.0/5

Kosta71 TripAdvisor review

An amazing experience at Mercure, Sukhumvit, Soi 11 The staff at Mercure Soi 11 are amazing! They are always courteous, smiling and always helpful! So many staff to name and thank! Thank you all for your professionalism. A special thanks to the team at the concierge who assisted with my SIM card issue and Adison who was always helpful and courteous as soon as you entered the hotel lobby.

Dear Kosta71, Thank you for choosing Mercure Bangkok Sukhumvit 11 and for sharing your wonderful experience with us. We are delighted to hear that you enjoyed your stay and found our staff to be courteous, smiling, and helpful. It is indeed our priority to provide exceptional service to all our guests. Your kind words have been shared with the entire team, especially with the concierge team and Adison. At Mercure, guest satisfaction is our top priority, and we are thrilled to have met your expectations. Should you plan another visit, we look forward to welcoming you back for another amazing experience. Warm regards,

Excellent Stay

Customer review rating 4.5/5

H S. Couples - Confirmed reviews ALL

Had a great experience. Thank you

Dear H S., Thank you for sharing your positive feedback with us. We are delighted to hear that you had an excellent stay with us. It was a pleasure to have you as our guest, and we look forward to welcoming you back in the future. Warm regards, Apiradee Choojiew, Front Office Manager

splendid hotel with phenomenal staff!

TripAdvisor rating 5.0/5

Dan P Solo travel - TripAdvisor review

Can’t say enough about my wonderful stay at Mercure Soi 11. the facility is great, wonderful amenities and everything is super clean and updated. The real big draw here is the staff ., absolutely phenomenal service and hospitality from bell service to VIP lounge, they treated me with the utmost kindness ..,, so i’d like to shout out the winners Top and Adison in bell service .. Don, Som, Kwang and Best were so lovely at the lounge ..,,fun and playful! Bombay at front desk a total sweetheart… so nice and the top prize goes to Jang in housekeeping who kept my room spotless! everything about my stay was perfect ..,, much love doc dan - nyc

Dear Dan P, Thank you for choosing Mercure Bangkok Sukhumvit 11 and for taking the time to share your experience. We are delighted to hear that you had a wonderful stay with us and that you found our facilities great, with wonderful amenities and cleanliness. At Mercure, we take pride in our exceptional staff members who strive to provide top-notch service and hospitality. It is truly rewarding to hear that our team, from bell service to the VIP lounge, made your stay memorable with their kindness and professionalism. We appreciate your recognition of Top, Adison, Don, Som, Kwang, Best, Bombay, and Jang. Your kind words will be shared with them, as they will be thrilled to know that their efforts were appreciated. We are thrilled to hear that everything about your stay was perfect. Your feedback motivates us to continue delivering excellent service to all our guests. Should your travels bring you back to Bangkok, we look forward to welcoming you again at Mercure Soi 11. Warm regards,

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Other web-users rate our hotel

  • 1,053 reviews 9.2/10 Location
  • 1,142 reviews 8.4/10 Room
  • 1,113 reviews 9/10 Service
  • 25 reviews 7/10 WiFi
  • 632 reviews 8.8/10 Breakfast
  • 423 reviews 8.6/10 Cleanliness
  • 218 reviews 9.4/10 Pool
  • 102 reviews 9.5/10 Bar

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