ibis Schiphol Amsterdam Airport 3 stars

Customer review rating (ALL Rating) 3.9/5 4,499 reviews

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Description

Hotel extras

  • An ALLSAFE hotel certified by Bureau Veritas

  • Park, Sleep & Fly package on offer

  • Direct 20-minute bus ride to the city centre

  • Complimentary airport shuttle

  • Buffet restaurant for breakfast, lunch and dinner. 24/7 take away shop in the lobby.

Our accommodation(s)

Hotel location

ibis Schiphol Amsterdam Airport

Schipholweg 181
1171 PK BADHOEVEDORP
Netherlands

GPS:52.325325, 4.795116

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  4,499 reviews

TripAdvisor Rating  3.5/5  5,195 reviews

Short stay and well located.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very good

Dear Guest, Thanks for taking the time to review your visit to our hotel. It is delightful to learn that our strategic location contributed positively to your experience, allowing for convenience and ease during your short stay. We are thrilled that you found your time at our hotel to be 'very good' and we thank you for your high recommendation. While we continually strive for excellence, it is always encouraging to hear such positive feedback from our guests. We take pride in our commitment to providing a comfortable and enjoyable stay for all who pass through our doors. Thank you once again for choosing ibis Schiphol Amsterdam Airport, and we look forward to welcoming you back in the future. The entire team looks forward to welcoming you back. Kindest regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Hotel itself was ok.

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Breakfast was disaster. It was all over, plates, knives, forks, cups and glasses. Also there was nothing to eat. Must wait too long time . And this same was both mornings, Saturday and Sunday. There were too few staff and it was rude. Everything was dirty.

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are glad to hear that your overall impression of the hotel was satisfactory. However, we regret to hear about the challenges you encountered during breakfast. While we aim to provide a variety of options for our guests, we apologize if our service did not meet your expectations on this occasion. We also extend our apologies for any inconvenience caused by the language barrier you experienced with our reception staff. We are committed to ensuring clear communication with all our guests and will focus on improving in this area. Moreover, we understand the importance of having complete cutlery for an enjoyable dining experience and apologize for any shortfall in this regard. We are taking steps to ensure that cutlery is always readily available. Regarding the accuracy of your invoice, we apologize for any discrepancies and will work diligently to ensure accuracy and transparency in all guest transactions. We also acknowledge your comments on cleanliness and will reinforce our daily housekeeping protocols to ensure our high standards are consistently met. We appreciate your candid feedback, as it is essential for us to continue enhancing our service and guest experience. Rest assured, we take your comments seriously and will utilize them to refine our operations. The entire team looks forward to welcoming you back. Kindest regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Nice stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Big hotel, lots of food corners, rooms funtional and clean.

Dear Guest, Thank you for reviewing your recent experience. It's heartening to hear that you found the check-in process easy and quick, reflecting our efforts to provide a smooth experience for our guests. Your high satisfaction with the cleanliness of our rooms is a testament to our dedicated housekeeping team's commitment to upholding the pristine standards of ibis Schiphol Amsterdam Airport. We are also pleased that you have positively rated our sustainable development initiatives, which are a core part of our Planet 21 programme, aimed at preserving the environment. It's gratifying to know that our efforts resonate with you. While you did not comment on our loyalty programme, ALL – Accor Live Limitless, we are glad to note your membership status and trust you find value in the benefits it offers. Should you have any suggestions on how we can further enrich your experience, we are always open to feedback. We hope to welcome you back. All the best. IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Disappointing

Customer review rating 1.0/5

Am Business - Confirmed reviews ALL

The worst of many hotels I stayed in on recent Europe trip. Some of the issues: - constant loud noise from fan on roof directly above my room. Mechanic attended but said there was nothing he could do about it. - bed sheet wasn't big enough to tuck in both sides of bed - breakfast was the worst and most expensive of all hotels I stayed in - shuttle bus is good but not often enough at some times of day so standing room only

Dear Guest, Thank you for taking the time to share your feedback. Your status as a Platinum member of our loyalty programme is highly valued, and we are grateful for your continued trust in our brand. We regret to hear about the noise disruption from the fan and would like to assure you that the comfort and satisfaction of our guests is a top priority for us. Regarding the breakfast experience, it is disheartening to learn that it did not meet your expectations, as we endeavor to offer a variety of quality options for our guests. We also understand the importance of a good night's rest and apologize for any inconvenience caused by the bed sheet size. Moreover, we acknowledge your comments on shuttle bus frequency and will certainly be looking into our transportation scheduling to improve the convenience for our guests. We also take note of your feedback on the clarity of signposting to our temporary entrance and will strive to enhance our communication in this regard. Our team is dedicated to maintaining high standards of cleanliness and your score of 60/100 on this aspect will encourage us to continue our efforts in this area. We are committed to providing a welcoming and comfortable environment for all our guests, and your feedback is crucial in guiding our improvements. We hope we can welcome you back in the future. Kind regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

the 3 bad was like camping bed.very bad

Customer review rating 1.0/5

Eran Business - Confirmed reviews ALL

in brekfest the it was missing fogs and nifes the shatele to air port doesnt stop twice i don't axpect from ibis this law level i will not come back eran

Dear Eran, Thank you for taking the time to review your stay. We regret to hear that certain aspects of your stay did not meet your expectations. The comfort of our guests is of utmost importance, and we are genuinely disheartened to learn that the third bed in your room was not up to standard. Regarding your experience at breakfast, we are sorry to hear about the inconvenience caused by the absence of utensils. We always aim to provide a complete and pleasant dining experience. We understand that the shuttle service is a significant convenience for our guests, and any deviation from the schedule is deeply regrettable. We continually strive to ensure timely service. Please rest assured that we are committed to providing a high level of service to all our guests and take your feedback seriously. Although we cannot change the past, we are dedicated to improving for the future. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

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Other web-users rate our hotel

  • 3,556 reviews 8.7/10 Location
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  • 106 reviews 6/10 WiFi
  • 2,101 reviews 6.5/10 Value
  • 1,851 reviews 4.9/10 Cleanliness
  • 1,267 reviews 4.3/10 Food
  • 1,043 reviews 6.1/10 Breakfast

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