Fairmont Banff Springs 4 stars

Customer review rating (ALL Rating) 4.7/5 5,825 reviews

Fairmont Banff Springs - Image 1
Fairmont Banff Springs - Image 2
Fairmont Banff Springs - Image 3
Fairmont Banff Springs - Image 4

Description

Hotel extras

  • Award-winning Fairmont Spa and a fitness & aquatic center

  • Indoor and outdoor heated pools, kids wading pool and indoor hot tub

  • Challenging 9- and 18-hole golf courses set between river and mountains

  • Pet-friendly hotel with amenities such as beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Banff Springs

405 Spray Avenue
T1L1J4 BANFF
Canada

GPS:51.167179, -115.565877

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  5,825 reviews

TripAdvisor Rating  4.5/5  9,497 reviews

Certificate of excellence 2023

Great experience

TripAdvisor rating 5.0/5

Ronda T TripAdvisor review

We spent two nights at the Fairmont Banff Springs in March. We upgraded to a suite, which was beautiful. We had lots of room to spread out and relax in a quiet space. The hotel is enormous and bustling with plenty of shopping and restaurants. The hotel is also a short walk from downtown if you want to get out a bit. It was a little pricey, but worth it for the experience.

Thank you for choosing the Fairmont Banff Springs. We are pleased to see you had a memorable experience overall! ~ Fairmont Banff Springs

Customer review rating 5.0/5

Iryna S. Families - Confirmed reviews ALL

Amazing hotel. Wonderful staff and service. Location is beautiful!

Thank you for the great review of our resort! We are glad that you enjoyed your stay and appreciate your compliments. We hope that we will have the pleasure of welcoming you back soon. Sincerely, Lori Osinga Executive Assistant Fairmont Banff Springs

Awesome!!!!

TripAdvisor rating 5.0/5

jane c TripAdvisor review

I went with my husband and a group of business associates of his. This is a gorgeous place! I loved the spa, had the best massage ever and enjoyed the mineral pool and cold plunge so much! The staff everywhere was so attentive , friendly, polite. Housekeeping came every day, no question. The restaurants were completely unique from each other and each one was fantastic, not like some places where you’re in a different space and getting the same food. I found the adventure center the last day, it has bikes , games and various things you can check out- was going to do a snowshoe nature hike. It was changed to a yak track walk due to conditions . My guide Scott Berry was awesome and knew so much about the nature in the area. I feel like I could have stayed for another week to find every special space and restaurant in this hotel . The bed was lovely. Room is small but lovely.We enjoyed downtown Banff as well .

Thank you for the lovely feedback and review. We are pleased to hear how much you enjoyed the resort amenities and Scott Berry's hike! We will certainly share this with the team today and we hope to see you again soon. ~ Fairmont Banff Springs

Tripple the price, half the value

Customer review rating 2.5/5

John Couples - Confirmed reviews ALL

We stayed in a Mountain View Room (769) that had a bathroom so small that I had to sit on the toilet at an angle. Will not go in to detail on what was required to "finish" my business. So Cramped!! The shower was just as cramped. I had to bathe sideways, hitting my elbows constantly on the walls. We could not use the kettle and coffee maker at the same time as it would blow the circuit breaker and leave us in the total dark. Had to wait for maintenance to reset the breaker outside of the room. We stayed at this Hotel 4 years ago in a "Suite" for less than half the price of today's rates for an inferior room. We enjoyed some of the best "wings" for lunch at the Rundle Lounge during our last stay. This is no longer available. We sent my daughter and her finance to this resort 2 years ago and they raved about the same wings at the Waldhaus. No longer available. The hours at the Waldhaus make absolutely no sense (open at 4PM, 3PM on weekends with a very limited menu). Lunch at this resort is a challenge now. I ordered wings from Room Service one day and they were the worst wings I have ever had. They were so small that I could barely hold on to them. My daughter and her finance enjoyed free bowling during their stay ... no longer available. Bowling is now close to $80/hour in a dingy, dirty facility. There is no doubt that this is a beautiful resort, hence our return. There is little or no value for your money here anymore. When my wife and I stay at the Trump in Chicago every year, we have unlimited access to the steam room, sauna, indoor pool at no additional charge. Ridiculous that when paying close to $1000.00/night (more than the Trump) that I can't have a steam or sauna. My daughter and her fiance are returning to this Hotel in April. They are going to be very disappointed compared to their last stay. The best part of our stay was breakfast in the Vermillion Room. Great service and food. Best Cappuccino we have had at a resort. It would take an incredible sale for us to return to this Hotel. No worth it by a long shot.

Wonderful experience !

Customer review rating 5.0/5

Renae G. Business - Confirmed reviews ALL

Beautiful hotel, Excellent staff, stunning location!

Thank you very much for taking the time out of your day to complete our online survey regarding your recent stay at the Fairmont Banff Springs. We are glad that you had a wonderful experience at our resort and appreciate your compliments. I would also like to thank you for your kind words for Laura Gray. I had the absolute pleasure of sharing them with Laura, as well as Laura's leaders so that we can recognize her for her excellent and professional service. Thank you again for sharing your experience. We hope that we will have the pleasure of welcoming you back to the Castle in the Rockies for a future stay. Sincerely, Lori Osinga Executive Assistant Fairmont Banff Springs

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,372 reviews 9.1/10 Location
  • 2,757 reviews 7.7/10 Room
  • 3,530 reviews 9.2/10 Service
  • 18 reviews 4.4/10 WiFi
  • 1,270 reviews 8.1/10 Food
  • 1,141 reviews 8.5/10 Amenities
  • 931 reviews 5.2/10 Comfort
  • 878 reviews 8.6/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Banff