Fairmont The Palm 5 stars

Customer review rating (ALL Rating) 4.5/5 3,300 reviews

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Description

Hotel extras

  • Access to 8 heated swimming pools and a beautiful private beach

  • A collection of 12 restaurants serving cuisines from all over the world

  • Fairmont Falcons Kids Club for all children aged 18 months to 16 years old

  • Minutes away from Nakheel Mall and The View obvervatory

  • Minutes away from Aquaventure water park and The Pointe

Our accommodation(s)

Hotel location

Fairmont The Palm

Palm Jumeirah
72413 DUBAI
United Arab Emirates

GPS:25.1101522, 55.1388451

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,300 reviews

TripAdvisor Rating  4.5/5  12,001 reviews

Room full of mosquitos

TripAdvisor rating 1.0/5

Yashika S TripAdvisor review

Got to the hotel at 9am requesting a check in and wasn’t checked in till 3pm. Even though other guests came hours after me, and they were checked in straight away. I ended up using a friends room until I was handed the keys finally at 3:30pm. I didn’t enter my room till 11:50pm only to find the whole bathroom and bedroom full with mosquitos. My instant reaction was to call concierge and ask for them to move us. They moved us after inspecting the room to the 7th floor exactly the same room. The icky feeling of not having a clean room cannot be removed unfortunately. As compensation I was offered a lunch or a dinner in the lobby restaurant. No other help was given and when asked to be moved to a slightly different room to make our stay more comfortable, the request was immediately denied. Only the first night here yet but it’s not been off to a great start!! Will not be coming back here

Excellent hotel

TripAdvisor rating 5.0/5

дарья к TripAdvisor review

Beautifully located hotel. The territory is very beautiful, the beach is clean, there is enough space, the staff and service are great. I would especially like to emphasise a guy called Shakeel who works on the beach, always cheerful, friendly and always helpful in everything

Disappointing Experience: Falling Short of Expectations Despite High Price!

TripAdvisor rating 2.0/5

kenz511 TripAdvisor review

he hotel wasn't as nice as it appeared in the pictures. It's not worth the $400 I paid. In the restaurant, the food was cold and there were flies flying around In the restaurant, the food was served cold, and there were flies buzzing around. +

Brilliant 5 star service from Shakeel at Fairmont

TripAdvisor rating 5.0/5

Sid I TripAdvisor review

Brilliant 5 star quality service from Shakeel at the Fairmont. He was excellent and very accommodating. I would highly recommend his service and Fairmont hotel at the Palm…a calm, tranquil oasis nestled on the Palm. Sid and family

Shakeel - Fairmount Hotel/Beach

TripAdvisor rating 5.0/5

Donna G TripAdvisor review

Shakeel thank you for looking after me and my family on the beach. Wonderful hospitality and great chat too! Thank you for keeping eyes on my two young daughters and going the extra mile to keep shade over them whilst they were sleeping. Thank you! A very happy guest, Donna

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Other web-users rate our hotel

  • 1,056 reviews 9.2/10 Location
  • 1,434 reviews 7.6/10 Room
  • 2,321 reviews 8.5/10 Service
  • 38 reviews 4.5/10 WiFi
  • 1,052 reviews 8/10 Food
  • 549 reviews 6.9/10 Cleanliness
  • 479 reviews 7.9/10 Pool
  • 439 reviews 7.6/10 Beach

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