Fairmont Singapore 5 stars

Customer review rating (ALL Rating) 4.6/5 5,557 reviews

Fairmont Singapore - Image 1
Fairmont Singapore - Image 2
Fairmont Singapore - Image 3
Fairmont Singapore - Image 4

Description

Hotel extras

  • Located in the Downtown Core right above City Hall & Esplanade MRT stations

  • Feat. 50,000 sqft wellness and spa facilities

  • Luxurious rooms and suites with private balconies and spectacular views of Singapore

  • Distinctive restaurants and bars serving superb food and drinks from around the globe

  • Three opulent ballrooms and 34 versatile meeting rooms for events of all sizes

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Fairmont Singapore

80 Bras Basah Road
189560 SINGAPORE
Singapore

GPS:1.294164089553334, 103.85391382269694

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,557 reviews

TripAdvisor Rating  4.5/5  9,412 reviews

Certificate of excellence 2023

Absolutely amazing

TripAdvisor rating 5.0/5

Thomas P Couples - TripAdvisor review

The hotel was absolutely amazing. The staff were very helpful and always wanted to go out of their way for us. The room cleaning service was absolutely amazing. Everything was very clean everyday and everyone was absolutely lovely. We appreciated all the help and support during this stay and we will definitely be back! We also want to thank Robert who assisted us daily with taxi service and recommendations in Singapore. His help and support was extremely helpful and we are appreciative for all the help from all the staff members! Thanks for an amazing stay

Fairmont feed back and thanks

TripAdvisor rating 5.0/5

azeitlin2023 TripAdvisor review

Spécial thanks to all team for my stay , coming every year Also must underline room property thank you ya min for your job Recommand fairmont 100 %

Convenient, Good service & Nice room

TripAdvisor rating 5.0/5

gordon0915 TripAdvisor review

Fairmont Singapore is located at the City Hall and just above the MRT station. Room is nice and staff are well trained. Front Desk staff, Mr. Cheng Hai, friendly and knowledgeable. Simon and his team in the Gold Lounge is kind and attentive.

Reservation staff absolutely non cooperative

Customer review rating 3.0/5

Mukesh S. Business - Confirmed reviews ALL

It was challenge getting late checkout. Inspite if room availibity on Accor site which was shown to them the staff was adamant on not providing. With severe persistence they agreed on 2 pm then 3 and lastly 3.30pm where as the request was for 5pm. It was like though business negotiation. On informing of GOLD MEMBERSHIP benefit , the staff was not interested at all.

Dear Mukesh s., Thank you for staying with us at the Fairmont Singapore and for taking the time to complete our survey. We deeply apologize for the inconvenience you faced while trying to arrange a late checkout. We strive to provide excellent service to all our guests, and it's disappointing to hear that we fell short of your expectations on this occasion. Your feedback is invaluable to us, and rest assured, we will address this matter with our reservation staff to ensure that such incidents do not recur in the future. We appreciate your loyalty as a Gold Member, and it's regrettable that you did not feel the benefits were adequately acknowledged. We sincerely hope that you will give us another opportunity to exceed your expectations in the future. If you have any further concerns or if there's anything else we can assist you with, please feel free to reach out to us directly. Thank you for bringing this to our attention. Warm regards, Fairmont Singapore Management

Fabulous staff, large room with amazing views, great location

Customer review rating 4.5/5

Danielle Families - Confirmed reviews ALL

The staff are fabulous from the moment you pull into the driveway. The man with the top hat is just lovely - funny and personable all the time. Check in was seamless and the room extra large, well appointed, amazing views over Singapore and the amenities were great. Pool area is nice and fun for our child. Breakfast is amazing, huge selection. We’d stay here again for sure!

Dear Danielle, Thank you for taking the time to share your wonderful experience during your recent stay at Fairmont Singapore. We are thrilled to hear that you found our staff to be fabulous and welcoming, especially the team member with the top hat – we will be sure to pass on your kind words. It is delightful to know that you enjoyed the spacious and well-appointed room with stunning views of Singapore, along with the great amenities provided. We are pleased that your child had a fun time at the pool area and that you found our breakfast selection to be amazing. Knowing that you would choose to stay with us again is the highest compliment we could receive. Warm regards, Fairmont Singapore Management

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,890 reviews 9.5/10 Location
  • 2,738 reviews 8.2/10 Room
  • 2,839 reviews 8.5/10 Service
  • 30 reviews 6.8/10 WiFi
  • 743 reviews 8.5/10 Vibe
  • 641 reviews 8/10 Cleanliness
  • 611 reviews 7.5/10 Breakfast
  • 389 reviews 6/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Singapore