Grand Plaza Mövenpick Media City 5 stars

Customer review rating (ALL Rating) 4.7/5 1,805 reviews

Grand Plaza Mövenpick Media City - Image 1
Grand Plaza Mövenpick Media City - Image 2
Grand Plaza Mövenpick Media City - Image 3
Grand Plaza Mövenpick Media City - Image 4

Description

Hotel extras

  • Centrally located in Dubai Media City

  • Close to the Palm Jumeirah & Dubai Marina

  • 235 sophisticated and spacious rooms and suites with breath-taking views of the Palm Jumeirah

  • Perfect for holidays with families, corporate groups & long staying guests

  • 9 flexible meeting rooms, restaurants, pool lounge, outdoor swimming pool, gym and spa.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Grand Plaza Mövenpick Media City

Al Falak street, Opposite Innovation Hub, Dubai Media City
502713 Dubai
United Arab Emirates

GPS:25.097746, 55.16569

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,805 reviews

TripAdvisor Rating  5.0/5  1,853 reviews

Certificate of excellence 2024

Amazing massage 100% recommend ❤️

TripAdvisor rating 5.0/5

eiwy2022 Couples - TripAdvisor review

Today I visited M spa at Grand Plaza Hotel in internet city. The therapists was Mew. The environment was good the service of all staff was also good. My masssgd was amazing she was very caring and looked after me just as I wanted. I was very very impressed. Thank you so much I recommend Mew ❤️❤️ I will come back agin soon

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Good relaxing after work week and before flight home

Great service, great rooms

Customer review rating 5.0/5

Clint Business - Confirmed reviews ALL

Great service, great rooms , and food was great while stick inside during the storm

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

5 star stay

Not Satisfied with Wedding Experience

Customer review rating 1.5/5

Zulfiya O. Families - Confirmed reviews ALL

I had planned by wedding with Grand Plaza and have been planning this event for over 4 months with the hotel. The initial planning phase was going very well, I dealt with Nasreen and was happy with her overall service. I had paid for the wedding in advance prior to the wedding. We rented multiple rooms, over 20-30 rooms for our family and friends. Due to Eid, Nasreen had gone on annual leave and handed over the event to Neha who was then responsible for the event. We moved into the hotel on the 10th April and we had other guests moving in from the 11-13th April Neha and her team could not find the names of any rooms booked, people were waiting until 5:30 pm to check in because their rooms could not be found on the system or the rooms were not ready, although check-in is supposed to be at 2 pm. On the day of the wedding, we had such a terrible experience with the waiters serving food during the wedding. They were walking in front of guests during speeches, and chatting amongst themselves. As the bride, I had to personally stand up while people were giving speeches to stop people from speaking. Many guests did not eat any food because it was all taken away very quickly. Our wedding cake was not cut at all, it was not given to us to take away. We simply didn't see it or even taste it. I was chased with the corkage bill at 5 am in my room. The next day, Neha sent me a bill for the entire wedding, for the Majlis and canapes, although I had paid all this, insisting its unpaid. The level of disorganization was so unpleasant it does not make me want to return to this hotel again or even recommend this hotel to anyone. For what the hotel is charging, this is not the service I expect from anyone.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 573 reviews 8.1/10 Location
  • 954 reviews 9/10 Room
  • 1,770 reviews 9.5/10 Service
  • 17 reviews 8.6/10 WiFi
  • 476 reviews 8.6/10 Comfort
  • 458 reviews 9.1/10 Breakfast
  • 402 reviews 9.1/10 Cleanliness
  • 347 reviews 9.7/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Dubai