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Managing my personal data

Managing my personal data

Managing my personal data

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The Fairmont, Raffles and Swissôtel hotels are joining the AccorHotels group. Naturally, you'll still retain control of all your personal data. Therefore you can refuse for the data you have communicated to these brands in the past to be shared with AccorHotels. Once you have informed us that you do not want your data to be shared, your data will be deleted, with the exception of data that needs to be conserved for legal reasons or to fulfil a contract to which you have subscribed. If you have a current booking at one of the hotels belonging to the AccorHotels group, we will only be able to delete your data once you have completed your stay. If you were previously a member of one of the loyalty programmes operated by the Fairmont, Raffles or Swissôtel brands, refusing to share your data will automatically result in your membership not being transferred to the Le Club AccorHotels loyalty programme.

The Fairmont, Raffles and Swissôtel hotels are joining the AccorHotels group. Naturally, you'll still retain control of all your personal data. Therefore you can refuse for the data you have communicated to these brands in the past to be shared with AccorHotels. Once you have informed us that you do not want your data to be shared, your data will be deleted, with the exception of data that needs to be conserved for legal reasons or to fulfil a contract to which you have subscribed. If you already had an account on the www.accorhotels.com website, this one will be deleted. If you have an upcoming reservation in an AccorHotels Group hotel, your data will be deleted after your stay. If you were previously a member of one of the loyalty programmes operated by the Fairmont, Raffles or Swissôtel brands, refusing to share your data will automatically result in your membership not being transferred to the Le Club AccorHotels loyalty programme. You also have the option of simply refusing to transfer your membership to the Le Club AccorHotels loyalty programme. Please note that any such refusal will result in you losing the benefits you had previously earned via your Fairmont, Raffles or Swissôtel loyalty programme(s).

The Fairmont, Raffles and Swissôtels hotels are joining the AccorHotels group. You will continue to retain control of all your personal data. If you were previously a member of one of the loyalty programmes operated by the Fairmont, Raffles or Swissôtels brands, you can refuse to automatically transfer your membership to the Le Club AccorHotels loyalty programme. Please note that any such refusal will result in you losing the benefits you had earned via your Fairmont, Raffles or Swissôtels loyalty programmes. As you are already a customer of the AccorHotels Group, we would like to remind you that you can exercise your rights at any time (access your data, have your data amended or deleted, or object to your data being processed) by sending an email to data.privacy@accor.com.

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We have updated the programme’s General Conditions of Use to reflect these new features. These General Conditions of Use will automatically come into effect on 1st January 2017. We invite you to read them now: